― My background
Organized individual with around 1.5 years of professional experience as a software engineer, interested in customer service, risk Management and security management. I am pursuing a master's degree in Management in Information Systems and Technologies from the University of North Texas. Strong technical knowledge and experience in customer support. Strong acumen and proven in communicating with clients about several products and services.
― Skills
Data Science
Cybersecurity
Communication
Risk management
IT Management
Work experience
Software Engineer
TCS / Oct 2022 - Aug 2023
I’ve been central to automating the Credit Fraud application using CRM tool Pega to reduce the processing time from days to minutes.
Software Engineer Intern
TCS / Feb 2022 - May 2023
Led a team of 6 members to implement CRM applications like Life Insurance and Dispute Management using Pega.
Education
University of North Texas
Master's degree, Management Information Systems & Technology
2023- 2025
Certifications
“Whenever I am in a difficult situation where there seems to be no way out, I think about all the times I have been in such situations and say to myself: I did it before, so I can do it again.”
- Kiran T.
Let's talk
